Why Tech Theory

• Best value, competitively priced. SEWP orders follow FAR 16.505 Fair Opportunity for a documented, competed best-value decision. Because Category C is a services contract with no fixed price catalog, pricing is set at the task-order level: firm-fixed-price, labor-hour, or time-and-materials.
• One of the lowest fees in government. A SEWP administrative fee of up to 0.34% is built into the price, never added on top. NASA posts the current rate on its SEWP Program Office website.
• Fast, streamlined ordering. Skip lengthy open-market procurements. Quote and order in a fraction of the time using SEWP tools.
• Open to all federal agencies. Any federal agency, and authorized federal contractors, can place orders against SEWP VI.
• Small-business set-aside advantage. Category C is reserved for small businesses, so orders placed through Tech Theory can help your agency meet its small-business contracting goals.
• Microsoft depth, mission focus. Tech Theory pairs J3’s mission-delivery experience with Planet’s nearly 30 years of public-sector Microsoft expertise.

Tech Theory Services

Tech Theory delivers the full range of SEWP VI Category C mission-based IT services:

• Innovation Services — structured innovation combining design thinking, emerging technologies, and continuous improvement to move ideas from concept to mission impact.
• Information & Data Analytics (IDAS) — advanced analytics, AI/ML, data engineering, and visualization that turn agency data into actionable intelligence.
• Cybersecurity Services — Zero Trust, continuous monitoring, threat detection, incident response, and risk management for mission-critical systems.
• Cloud Services — planning, migration, modernization, and optimization across Azure, AWS, Microsoft 365, hybrid, and multi-cloud environments.
• Database Services — secure, high-performance database administration, modernization, migration, and optimization for cloud and on-premises.
• Application Services / Software Development — secure, user-centered applications built with Agile, DevSecOps, and modern cloud-native and low-code/no-code practices.
• Network Services — design, security, and management of high-performance enterprise networks across classified and unclassified environments.
• IT O&M / Help Desk / Call Center Support — enterprise IT operations, maintenance, and technical support that maximize availability, performance, and security.
• In-Scope Training — instructor-led, virtual, and on-demand training that accelerates technology adoption and workforce readiness.
• Program Management / Ancillary Services — program and project management, integration support, and related ancillary services and supplies that keep mission delivery on schedule and on scope.
• Digital Multimedia & Technical Communications — modern communications, multimedia, technical documentation, and knowledge-management solutions that improve adoption.

How to Order

1. Confirm SEWP VI is right for your requirement. Category C covers mission-based IT services from software development and analytics to cybersecurity, cloud, and help desk.
2. Submit a Request for Quote (RFQ). Use the NASA SEWP Quote Request Tool (QRT) to send your requirement to Tech Theory, or contact our sales team directly to get started.
3. Receive your quote. We return a timely, accurate quote priced to your requirement at the task order level, inclusive of the SEWP based on current SEWP offerings and pricing, inclusive of the SEWP administrative fee.
4. Place your order. Issue your delivery/task order through SEWP; each order is validated by the SEWP Program Office before fulfillment. Please note SEWP VI ordering open November 1, 2026.

Installation, Warranty, Technical, Post-Delivery, Escalation, & Accessibility Policies

Scope & Ordering Availability: These policies apply to orders placed with Tech Theory, LLC under NASA SEWP VI, Category C (IT Mission-Based Services). Category C covers customized solutions at the mission and program level; product-only requirements are not within Category C scope. SEWP VI ordering opens November 1, 2026, and orders may be placed only after NASA activates SEWP VI ordering and the applicable ordering tools.

Installation & Transition: Installation, configuration, integration, transition, migration, deployment, and decommissioning will be performed only when ordered. Tech Theory will coordinate schedules, locations, site access, security, dependencies, Government-furnished resources, testing, acceptance, and transition activities with the ordering agency.

Basic Warranty: Applicable basic commercial or manufacturer warranty terms will be identified in each Tech Theory quote and order. Warranty provisions apply to ancillary hardware and software included in a SEWP VI Category C mission-based services solution only where those items are integral and necessary to that solution; product-only requirements are not within Category C scope and should be acquired under the appropriate SEWP product category. For such ancillary products, Tech Theory will coordinate applicable manufacturer or provider warranty claims, including diagnosis, return authorization, repair, replacement, or other available remedies. Order-specific warranty terms control.

Extended Warranty: Extended warranty coverage may be purchased at any time during the standard commercial warranty period, up to and including the end of that period. Extended-warranty packages may be invoiced and paid at the beginning of the extended-warranty period. At the Government’s discretion, monthly maintenance may be ordered during the warranty period in lieu of an extended-warranty package, subject to the contract and order terms.

Technical Support: Support hours, severity levels, response targets, restoration targets, escalation, reporting, and on-site or remote support will be established by the order. Tech Theory will triage incidents, coordinate with providers, track actions, and communicate status through closure.

Software Support: Software maintenance treated as a product may include patches, defect corrections, updates, upgrades, knowledge resources, user forums, frequently asked questions, and commercially included general support. Software creation, design, implementation, customization, integration, and other professional services are treated as services and will be ordered and invoiced accordingly.

Post-Delivery and Acceptance: Tech Theory will maintain order status, delivery, performance, acceptance, warranty, and issue records. Performance, fulfillment, and delivery begin after the NASA SEWP Program Management Office has processed the order, assigned a SEWP Control Number, and transmitted the processed order to Tech Theory. Nonconforming supplies or services may be addressed through repair, replacement, reperformance, equitable adjustment, or other remedies authorized by the contract and order.

Escalation Path: Tech Theory maintains an internal escalation process for order status, delivery, invoicing, performance, technical support, service disruptions, and contract administration matters. Customers may contact their assigned Program Manager or Contract Manager for assistance. Urgent technical issues, mission-impacting incidents, delivery concerns, and performance-related matters are prioritized and escalated to appropriate technical, management, and executive leadership to ensure timely resolution and communication through closure.

Accessibility: Tech Theory is committed to accessibility. This site is designed to conform to Section 508 of the Rehabilitation Act and applicable Federal Electronic and Information Technology (EIT) standards. If you encounter any barrier, please contact us so we can help.

About Tech Theory

Tech Theory, LLC, is an SBA-certified 8(a) Mentor-Protégé Joint Venture between J3, LLC (Protégé) and Planet Technologies (Mentor). Backed by more than 40 years of combined experience, Tech Theory delivers mission-critical IT solutions for U.S. civilian, defense, and intelligence agencies. For more information, visit techtheory.com.

About J3, LLC

J3, LLC, empowers public and private sector organizations with data and AI solutions that drive efficiency, strengthen security, and accelerate digital transformation. J3 delivers the expertise and solutions organizations need to stay ahead of emerging challenges and maximize the value of existing technology investments. For more information, visit j3llc.com.

About Planet Technologies

Planet Technologies is the leading provider of advanced Microsoft services to the public sector. Proudly supporting U.S. government agencies, educational institutions, and the Defense Industrial Base for 28 years, Planet is backed by 14 Microsoft Specializations and 27 Microsoft Partner of the Year Awards. Trusted by clients and endorsed by Microsoft, Planet’s deep experience spans a range of competencies, including artificial intelligence, cloud transformation, application development, security and compliance, and end user adoption. Learn more at go-planet.com.